77jli Privacy Policy

01 Introduction

1.1 77jli is committed to protecting the privacy and security of all personal information provided by our players. This Privacy Policy sets out in detail how we collect, use, store, share, and protect your personal data in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

1.2 This Policy should be read in conjunction with our Terms & Conditions, which govern your use of the 77jli Platform. In the event of any conflict between this Policy and the Terms & Conditions, this Policy shall prevail with respect to matters concerning personal data protection.

1.3 We may update this Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any material changes will be communicated to registered players via email or a prominent notice on the Platform. The date of the most recent update is indicated at the top of this document.

02 Data Controller

2.1 For the purposes of applicable data protection legislation, 77jli acts as the data controller in respect of personal information collected through the Platform. This means that 77jli determines the purposes and means of processing your personal data and is responsible for its protection.

2.2 If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Protection Officer using the contact details provided in Section 14 of this Policy.

03 Information We Collect

3.1 Personal Information You Provide. When you register an account, make a deposit, request a withdrawal, or communicate with our support team, 77jli collects the following categories of personal information:

• Identity Information: Full name, date of birth, gender, nationality, government-issued identification numbers (e.g., PhilSys ID, passport number, driver's license number).
• Contact Information: Email address, mobile phone number, residential address, billing address.
• Financial Information: Payment method details (GCash number, PayMaya account, bank account name and number), transaction history, deposit amounts, withdrawal requests, and verification documents for payment account ownership.
• Account Credentials: Username, password (stored in encrypted form), and security questions or two-factor authentication settings.
• Verification Documents: Copies of government-issued photo identification, proof of address (utility bills, bank statements), and proof of payment method ownership (screenshots or statements showing account holder name).

3.2 Information Collected Automatically. When you access and use the 77jli Platform, certain information is collected automatically through cookies, server logs, and similar technologies:

• Device Information: IP address, browser type and version, operating system, device type (desktop, mobile, tablet), screen resolution, and device identifiers.
• Usage Information: Pages visited, time and date of visits, clickstream data, game sessions played, bets placed, in-game behavior, session duration, and referral sources.
• Location Data: Approximate geographic location derived from your IP address to ensure compliance with geographic eligibility requirements and responsible gaming regulations.
• Communication Records: Records of your interactions with 77jli customer support, including live chat transcripts, email correspondence, and support ticket histories.

3.3 Information from Third Parties. 77jli may receive information about you from third-party service providers, including:

• Payment processors (GCash, PayMaya, BPI, BDO, Metrobank, UnionBank) who confirm transaction completion and verify payment account ownership.
• Identity verification services used to authenticate government-issued identification documents and prevent fraud.
• Regulatory and compliance databases consulted to meet anti-money laundering (AML) and know-your-customer (KYC) obligations.

04 How We Use Your Data

4.1 77jli processes your personal information for the following purposes: Purpose Description Account Management Creating and maintaining your 77jli account, processing registrations, and verifying your identity. Payment Processing Processing deposits and withdrawal requests via GCash, PayMaya, BPI, BDO, Metrobank, and UnionBank. KYC & AML Compliance Verifying age (21+), identity, and payment ownership to meet regulatory and anti-money laundering obligations. Customer Support Responding to your queries, complaints, and requests via live chat or email support channels. Platform Security Detecting fraud, bonus abuse, duplicate accounts, and other prohibited conduct as defined in our Terms & Conditions. Responsible Gaming Monitoring gaming behavior to identify at-risk players and offering appropriate responsible gaming interventions or tools. Marketing Communications Sending promotional offers, bonus notifications, and platform updates where you have provided your consent or where permitted by law. Platform Improvement Analyzing usage patterns and player behavior to enhance the performance, usability, and game selection of the 77jli Platform.

4.2 Marketing Communications. If you have opted in to receive marketing communications from 77jli, we may send you promotional emails, SMS messages, or in-platform notifications about new games, bonuses, tournaments, and special offers. You may withdraw your consent to marketing communications at any time by updating your notification preferences in your account settings or by contacting our support team. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before the withdrawal.

05 Legal Basis for Processing

5.1 77jli processes your personal information on the following legal bases under the Data Privacy Act of 2012 and applicable data protection principles:

• Contractual Necessity: Processing your identity information, financial data, and account details is necessary for us to perform our obligations under the Terms & Conditions you have agreed to — including providing access to games, processing your deposits, and paying out your winnings.
• Legal Obligation: We are required by Philippine law and applicable regulatory frameworks governing online gaming to collect and retain certain personal information for KYC, AML, and responsible gaming compliance purposes. This processing is mandatory and cannot be refused without affecting your ability to use the Platform.
• Legitimate Interests: We process certain technical and usage data based on our legitimate interests in operating a secure, fair, and commercially viable gaming platform. This includes fraud detection, security monitoring, platform analytics, and customer support quality management.
• Consent: Where we rely on your consent to process personal data — particularly for marketing communications and non-essential cookies — you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing prior to withdrawal.

06 Data Sharing and Disclosure

6.1 77jli does not sell, rent, or commercially trade your personal information to third parties. We may share your personal data with the following categories of third parties only to the extent strictly necessary for the purposes described in this Policy:

6.1.1 Payment Service Providers

We share necessary financial information with GCash, PayMaya, BPI, BDO, Metrobank, and UnionBank to facilitate the processing of your deposits and withdrawals. These providers act as independent data controllers in respect of your financial information and are subject to their own privacy policies and regulatory requirements.

6.1.2 Identity Verification Partners

To satisfy our KYC and age verification obligations, 77jli may share your identification documents and personal details with accredited third-party identity verification service providers. These partners are contractually bound to process your data solely for verification purposes and are prohibited from using it for any other purpose.

6.1.3 Game Content Providers

Live dealer games and certain slot games are supplied by third-party game studios. Minimal technical data (such as session identifiers and bet amounts) may be shared with these providers to facilitate gameplay. Personal identification data is not shared with game providers beyond what is required for the provision of the specific game service.

6.1.4 Regulatory and Law Enforcement Authorities

77jli may disclose your personal information to relevant regulatory authorities, law enforcement agencies, or courts of law where required to do so by applicable Philippine law, valid legal process, court order, or regulatory directive. We will endeavor to notify you of any such disclosure where legally permitted to do so.

6.1.5 Professional Advisors

We may share personal information with our legal counsel, auditors, and financial advisors where necessary for the conduct of legal proceedings, compliance audits, or the provision of professional advice. All such advisors are subject to contractual confidentiality obligations.

6.2 In the event of a business restructuring, merger, acquisition, or sale of assets involving 77jli, your personal information may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to the processing of your personal data that may result from it.

07 Data Retention

7.1 77jli retains your personal information for as long as is necessary to fulfill the purposes for which it was collected, to comply with our legal and regulatory obligations, and to resolve disputes or enforce our agreements. The following general retention periods apply:

• Active Account Data: Retained throughout the period that your account remains active and for a minimum period of five (5) years following account closure, to satisfy AML and regulatory recordkeeping requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction in compliance with applicable financial recordkeeping regulations.
• KYC Verification Documents: Retained for a minimum of five (5) years following the completion of the verification process or from the date of account closure, whichever is later.
• Customer Support Communications: Retained for three (3) years from the date of the last interaction to facilitate dispute resolution and quality assurance.
• Marketing Consent Records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, to demonstrate compliance with consent requirements.

7.2 Where personal data is no longer required for any of the above purposes, 77jli will securely delete or anonymize the data in accordance with our internal data destruction procedures.

08 Security Measures

8.1 77jli implements a comprehensive set of technical and organizational security measures designed to protect your personal information against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Encryption: All data transmitted between your browser and 77jli servers is protected using 256-bit SSL/TLS encryption. Sensitive data stored on our servers, including passwords and financial details, is encrypted at rest.
• Access Controls: Access to personal data is restricted to authorized 77jli personnel on a strictly need-to-know basis. All staff with access to personal data are subject to confidentiality agreements and undergo regular data protection training.
• Firewalls and Intrusion Detection: Our servers are protected by enterprise-grade firewalls and intrusion detection systems that monitor for and respond to unauthorized access attempts in real time.
• Regular Security Audits: We conduct periodic internal and third-party security assessments to identify and remediate vulnerabilities in our systems and processes.
• Two-Factor Authentication: Players are encouraged to enable two-factor authentication (2FA) on their 77jli accounts to provide an additional layer of security beyond their username and password.

8.2 While 77jli takes all reasonable precautions to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 77jli will notify you and the relevant regulatory authorities in accordance with applicable law.

09 Cookies and Tracking Technologies

9.1 77jli uses cookies and similar tracking technologies to enhance the functionality of the Platform, personalize your experience, and analyze how the Platform is used. The following categories of cookies are used:

• Strictly Necessary Cookies: These cookies are essential for the operation of the 77jli Platform, including maintaining your login session, facilitating secure transactions, and preventing fraudulent activity. These cookies cannot be disabled without affecting Platform functionality.
• Performance and Analytics Cookies: These cookies collect anonymized information about how you and other players use the Platform, including which pages are visited most frequently and how players navigate between sections. This data helps us improve the Platform's performance and usability.
• Functional Cookies: These cookies remember your preferences and settings — such as your preferred language, display settings, and responsible gaming limits — to provide a more personalized experience on return visits.
• Marketing Cookies: Where you have provided your consent, these cookies track your browsing behavior to enable 77jli to deliver relevant promotional content and measure the effectiveness of marketing campaigns.

9.2 You can manage your cookie preferences through your browser settings. Please note that disabling certain categories of cookies may affect the functionality of the 77jli Platform or your ability to access certain features. Strictly necessary cookies cannot be disabled through browser settings without affecting your access to the Platform.

10 Your Rights

10.1 Under the Data Privacy Act of 2012 and applicable data protection principles, you have the following rights in respect of your personal information held by 77jli:

• Right to Access: You have the right to request a copy of all personal information that 77jli holds about you, along with information about how it is being processed.
• Right to Correction: You have the right to request correction of any inaccurate or incomplete personal information. For basic account details, you may update this information directly through your account settings.
• Right to Erasure: You have the right to request deletion of your personal information where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal information where that processing is based on our legitimate interests, including the right to object to direct marketing at any time.
• Right to Data Portability: You have the right to receive a copy of the personal information you have provided to 77jli in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where 77jli processes your personal information based on your consent (such as for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to File a Complaint: You have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that 77jli has not handled your personal information in accordance with applicable law.

10.2 To exercise any of your rights, please contact our Data Protection Officer using the contact details provided in Section 14. We will respond to all verifiable requests within thirty (30) calendar days of receipt, or within any shorter period required by applicable law. We may need to verify your identity before processing your request.

11 International Data Transfers

11.1 77jli operates primarily within the Philippines and processes personal data on servers located in accordance with applicable regulatory requirements. In certain circumstances, personal data may be transferred to or processed by third-party service providers located outside the Philippines, including game content providers and technology infrastructure partners.

11.2 Where personal data is transferred outside the Philippines, 77jli ensures that adequate safeguards are in place to protect the security and integrity of that data. Such safeguards may include contractual data protection clauses, standard contractual agreements approved by the National Privacy Commission, or transfers to countries deemed to provide an adequate level of data protection.

11.3 By using the 77jli Platform, you acknowledge and consent to the transfer of your personal information in the circumstances described in this Section, subject to the safeguards outlined above.

12 Children's Privacy

12.1 The 77jli Platform is strictly intended for adults who are at least twenty-one (21) years of age, in accordance with Philippine regulatory requirements governing casino-style online gaming. 77jli does not knowingly collect, use, or disclose personal information from individuals under the age of 21.

12.2 If 77jli becomes aware that personal information has been collected from an individual who does not meet the minimum age requirement, that account will be immediately suspended, the personal information will be securely deleted, and any associated funds may be withheld pending investigation in accordance with our Terms & Conditions.

12.3 If you believe that a minor may have accessed the 77jli Platform or provided personal information to us, please contact our support team immediately so that we can take prompt corrective action.

13 Changes to This Privacy Policy

13.1 77jli reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or operational needs. The date of the most recent update is indicated at the top of this document.

13.2 Where changes are material — meaning they significantly affect how we collect, use, or share your personal information — we will notify registered players by posting a prominent notice on the Platform or by direct communication to your registered email address prior to the changes taking effect.

13.3 We encourage you to review this Privacy Policy periodically to stay informed about how 77jli protects your personal information. Continued use of the Platform following the posting of any changes constitutes your acknowledgment of the updated Policy. If you do not agree to any updated version of this Policy, you must cease using the Platform and may request account closure through our support team.

14 Contact Us

14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the manner in which 77jli processes your personal information, please contact our Data Protection Officer using the details below. We are committed to addressing all privacy-related inquiries promptly and transparently.

Email:
[email protected]

Live Chat:
Available 24/7 directly on the 77jli Platform via the support widget.

Response Time:
We aim to respond to all data privacy requests within five (5) business days, and no later than thirty (30) calendar days as required by law.

14.2 If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Information on how to file a complaint with the NPC is available through their official government channels.

For information about responsible gaming, deposit limits, self-exclusion tools, and player protection resources, please visit our Responsible Gaming page.